Spooky
What is the spookiest thing a leader can communicate?
It is a tie between “I have feedback for you,” and “We need to talk.”
While you might be able to maneuver around these specific phrases, you cannot avoid having difficult conversations forever.
Complex communication creates psychological uncertainty.
While your intentions are good, the filters of interpretation with your audience are unpredictable.
You may not be able to control the onset of spookiness, but you can create an environment that makes navigating it less draining.
The difference between Trick-or-Treating and walking alone on a dark, foggy street is the presence of partners and a clear purpose for action.
No, giving your team candy is not the answer to creating psychological safety.
Metaphorically, though, it 100% is: spooky streets are best explored through partnership and with positive reinforcement along the way.
Coffeecrisp wins,
- Morning Cup